Here’s what you need to know about Mitel Connect: it’s going away. The end of new system sales is coming as soon as 2023 or 2024, the end of add-ons to existing systems is 2027, and end-of-life is coming in 2029. Many schools and government agencies are wondering, “What’s next?” While organizations can still use the phone system until the end of their term, SLED agencies shouldn’t be waiting until the last minute to make the switch or they could be scrambling to adapt to the sudden change. Plus, there are other communication solutions out there that could better serve your needs right now – such as MiVoice Business.

MiVoice Business comes with the features and benefits that organizations like yours are looking for. Keep reading to discover why we recommend this Mitel phone system for SLED agencies and how we can help you on your communications journey.

How Can Your SLED Agency Benefit from MiVoice Business?

MiVoice Business is an excellent option for SLED agencies and one we highly recommend to many of our clients. This communications solution brings the reliability, flexibility and collaboration that organizations need in the workplace today.

As a bonus, the transition itself to MiVoice Business provides exciting migration strategies that include free software migrations, heavily discounted equipment costs, and subscription based/perpetual payment options.

The Mitel phone system hosts a number of features that SLED agencies need, including:

  • E911
  • Safety security integrations
  • Mass notification
  • On/off systems
  • IoT notifications
  • Business continuity solutions
  • Mobility applications
  • Video conferencing
  • Omni-channel contact center
  • Single-number reach
  • Multi-media collaboration
  • MiTeam (Team Collaboration services)
  • Unified messaging (UM)
  • Contact center management
  • Screen pop
  • IVR routing
  • Interactive contact center
  • Predefined response templates

So how exactly can your SLED agency benefit from these features? Well, MiVoice Business offers …


The Mitel phone system is completely scalable from 5 to 130,000 users, meaning it’s great for small and large organizations alike. It’s also an excellent solution for a single site or larger SLED agencies that span a multi-site network. And no matter where your employee is working from or the device they’re using, they’re able to access MiVoice Business thanks to its remote and hybrid work solutions and tools.

Cloud-based Team Collaboration Resources

With virtual workspaces, teams can collaborate easier than ever – whether they’re out of town, at home, or at the office. Audio, web and video conferencing means that your employees can communicate with each other, parents, third-party agencies and others, too. Other features of MiVoice Business that can assist with collaboration include screen sharing, file sharing and messaging.

Easy Management of Resources

With Unified Messaging, SLED agencies can retrieve messages, easily manage communications and offer improved service to their community. The communications solutions themselves are easy to adopt and integrate into existing systems, too, meaning change won’t throw your offices into disarray. Your employees will be able to quickly make the switch and take full advantage of everything MiVoice Business has to offer.

Plenty More

This Mitel phone system also offers many other benefits to SLED agencies including:

  • Reliable service
  • Reduction in abandoned calls
  • Lower operational costs
  • Security and feature updates
  • Seamless experiences

Switching to Mitel Phone System is Simple with Affiliated Communications

As terms end with Mitel Connect, the phone system will soon be gone for good. However, that doesn’t mean you have to scramble to integrate new solutions – even MiVoice Business. By working with a trusted, experienced partner such as Affiliated Communications, you can take advantage of experts who understand your needs, wants and goals when it comes to communication resources.

We work with SLED agencies like yours to improve communications, identify the best solutions and help them reach their fullest potential. The importance of telecommunications in these organizations can’t be understated – and we understand that. That’s why we work hand-in-hand with you through every step of the process, from identifying the best communications solutions for your needs to helping you integrate them, ensuring the change is seamless.

We’re also on hand to help support your organization even after the integration is complete. And when it comes to MiVoice Business, we’re certified – meaning you’ll be able to take full advantage of your new Mitel phone system and ensure you’re making the most out of this resource.

Get the Best Prices and Best Certified Technicians with Us

If you are looking to migrate to MiVoice Business, there are many very competitive options. One of the best perks we offer is for new systems, we can get the best prices with the best certified technicians. Make the switch to MiVoice Business with Affiliated Communications today to take advantage of everything this communications system has to offer.

Contact Us Today to Get Started with MiVoice Business