Customized Contact Center Solutions
At Affiliated Communications, we offer cloud contact center solutions (CCaaS) and on-premise solutions. We are experts at designing and building robust contact center infrastructures. We use a proven process to determine the best contact solution for your business and create a unique solution based on your needs.
Our process for building contact centers includes the three D’s―define, determine, and design. We define what your needs are by asking you questions (what are everyone’s goals within your organization? What is your organization trying to achieve?). Then, we determine what the best solution for your business would look like. Lastly, our certified technicians design the perfect contact center solution for your company.