Delivering a Quality Customer Experience
Ensuring you deliver a satisfying customer experience is extremely important. At Affiliated, we offer the very best contact center solutions for your business.
At Affiliated Communications, we offer cloud contact center solutions (CCaaS) and on-premise solutions. We are experts at designing and building robust contact center infrastructures. We use a proven process to determine the best contact solution for your business and create a unique solution based on your needs.
Our process for building contact centers includes the three D’s―define, determine, and design. We define what your needs are by asking you questions (what are everyone’s goals within your organization? What is your organization trying to achieve?). Then, we determine what the best solution for your business would look like. Lastly, our certified technicians design the perfect contact center solution for your company.
To provide quality contact center solutions, we partner with five solutions providers: INContact, TalkDesk, Five9’s, Noble System, Tenfold, and Starleaf.
Our partners enabled us to provide you with the best contact center products and solutions. With some of the best partners, we can customize a solution that fits the unique needs of your business.
Through our partnerships, we are able to offer your business software and products to build the perfect call center solution.
With customized solutions from Affiliated, your business’ call center can thrive and help your organization grow. We partner with some of the very best service providers to offer software, solutions, and products to build the perfect call center based on your needs. Our contact center solutions enable you to provide the best customer service and a great customer experience.
If you are interested in what a customized solution would like for your business, contact Affiliated Communications today to get started.