Affiliated Total Care
Affiliated is noticing a shift in customer to cloud technology. As cloud manufacturers vie for market share, they are giving new customers a lot of free services – installation, training, etc. While this is great for customers to receive, sometimes they feel the project management experience is rushed, impersonal and not tailored to their particular needs to make them successful for their employees, customers and against their competition. They don’t receive the proper testing on LAN/WAN, interview process to department heads, onsite cutover, training, post cut services and analytics. That is why Affiliated is offering an optional Total Care Service. Typically, there is a one-time project cost and a small ongoing monthly cost.