Unified communications, unified communications trends, UCaaS, business phone system

Unified Communications Trends in 2023 and What to do About Them

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2023 is here! With the champagne and fireworks comes a whole new year of trends that your organization must stay on top of – or you risk falling behind the competition. But what exactly does the new year hold for unified communications? We…
Hospital telephone systems, business phone systems

Your Guide to the Best On-Premise Hospital Telephone Systems

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How many times do you pick up the phone in your hospital every single day? And how much time does your staff need to stay on the phone to connect with coworkers and patients? There’s no doubt that business telephone systems are essential…
Mitel phone system

Why SLED Agencies Need MiVoice Business in 2023

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Here’s what you need to know about Mitel Connect: it’s going away. The end of new system sales is coming as soon as 2023 or 2024, the end of add-ons to existing systems is 2027, and end-of-life is coming in 2029. Many schools and government…
cloud phone systems

How to Choose the Best Phone System for Your SLED Organization

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Government and education organizations: is it time to rethink your approach to your cloud phone systems? Many SLED agencies have outdated solutions that are no longer serving their changing needs. However, deciding what your needs are and then…
Business phone systems

It’s Time To Upgrade Your Healthcare Organization’s Phone System

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The right business phone system for a healthcare company will make all the difference for the team, as well as their patients. But, if it’s time for an upgrade, exactly what features should a business be looking for? And how can you find the…
business phone systems

What’s Next at Mitel and What This Means for Your Business Phone System

RingCentral and Mitel recently announced their partnership that will see Mitel’s unified communications-as-a-service (UCaaS) products move to RingCentral’s Message Video Phone (MVP). But what does this mean for your business phone systems?…
cloud providers bracket 841x460

March Madness to the Cloud: Which Team Will You Pick?

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There are a lot of cloud and business phone systems companies out there today, and different vendors have various strengths depending on your wants and needs. Sometimes, choosing between them can feel a bit like developing your own personal…
Contact Center
Integrating business phone systems

The Great Unified Communications Debate: Microsoft Teams or Zoom

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Integrating business phone systems was just one of the many headaches businesses faced when COVID swept the globe in March 2020 and moved nearly 60% of the American workforce to remote work. While workers were quick to roll with some of the…
Hybrid Unified communications

Unified Communications and Hybrid Work Resolutions for 2022

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January is a month that is synonymous with resolutions, and an ideal time to revisit your IT solutions with a new frame of mind and a quality unified communications service. 2021 brought with it some downright scary cybersecurity statistics…