Mitel Communication Tools: Industry-Leading Services for Your Business
Mitel offers a wide range of business phone systems and services, including business VoIP, along with online collaboration tools, contact center software, and integrations. We work with them because they believe in evolving to meet their customers’ needs. They are recognized as an industry leader in cloud and unified communications (UC) that use their solutions in their own offices and workspaces, both physical and virtual. Partnering with Mitel allows us to offer business phone services that will help our customers communicate quickly and easily with their team members so they can assign tasks and collaborate on projects.
The services that Mitel offers include:
Cloud Phone Systems
Mitel provides customers with a variety of cloud-based phone solutions, such as:
- MiCloud Connect: This is a cloud business communications service that delivers voice, contact center, and collaboration services and solutions through a single provider. MiCloud Connect’s structure and services are designed to increase productivity, improve business software intelligence, enhance customer experiences, and increase a business’s global presence.
- MiCloud Flex: Formerly known as MiCloud Enterprise, MiCloud Flex is designed to provide a rich unified communications environment for large organizations and enterprises. It offers scalable environments, a wide range of collaboration tools, UC as a Service (UCaaS), and a single portal that works for many different devices.
- Mitel Clearspan: This service is a centralized platform that has carrier-grade capabilities and works best for enterprises, universities, and other large institutions. It comes with flexible deployment options for private and public clouds, high-quality integrations, and standards-based architecture that combines isolated programs into a continuous, unified enterprise network.
Contact Center Solutions
Mitel offers contact center solutions that help your business connect with your customers so that you can solve their problems. Their portfolio of contact center services includes a large variety of capabilities, including intuitive design, application integration, and environments that can be scaled up or down according to your business’s needs. These services and solutions help your employees take phone calls and resolve customers’ problems during their first contact through a variety of voice and virtual communication options.
Collaboration Software
Mitel provides software that can improve your employees’ abilities to communicate remotely and across different devices. With this software, your team members can use project management tools, instant messaging options, and voice and video conferencing solutions that allow employees to connect with each other and share files in real time.
A Proud Platinum Mitel Partner
Affiliated Communications partners with Mitel to give our customers access to these services that can help them communicate with their employees and their customers. Whether you communicate through a virtual phone system or a phone app, we want you to be able to reach your team members and your customers no matter what. When you come on board with us, we can help you find the best Mitel products and services for your business.