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Using Our Contact Center for Gamification

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At Affiliated Communications, we offer Contact Center as a Service (CCaaS) to our customers. This service has the same capabilities as an onsite contact center, but instead of being in a physical location, its services are delivered through…
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4 Reasons You Need Commercial Phone System Maintenance

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Your phone system is the backbone of your business. It plays a critical role in how your company is able to communicate. However, many organizations don’t take care of their phone systems. As a result, expensive repairs and upgrades are needed…
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Benefits of Voice Collaboration for New Businesses

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As the owner of a new business, you have a lot on your plate. Between defining your products, processes, workplace culture, and infrastructure, every minute of every day is crucial to accomplishing your goals. Is your technology helping you…
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Picking A Cloud Partner

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Have you considered moving your business communication systems to the cloud? If you are a growing organization looking to simplify your business communication systems, moving to the cloud is a great decision. Migrating your business-critical…