Today’s advances in communications and telephony networking capabilities offer Texas businesses and organizations business phone systems that allow for conducting business anywhere, anytime, using connected devices and robust communications tools. They can support innovative new business initiatives —from next-gen collaboration to customer and vendor self-help service to support of remote or distanced workforces.
Your workflow demands efficient communications to enable quick decision-making and customer responsiveness with little to no interruption. Having the right phone system, whether on-premise or cloud-based, will enable you to communicate well with all your stakeholders.
The challenge is, where to start, with what tools, and with what vendors?
Affiliated Communications drives your organization’s communications strategy, business flexibility, and growth goals by designing, sourcing, implementing, and supporting your voice communications environments. We are dedicated to simplifying your business communications by managing custom solutions for all of your telephone system needs.
Our Communications Services
MiVoice Business is Mitel’s flagship on-premse phone system. This communications solution brings the reliability, flexibility and collaboration that organizations in a wide variety of industries need in the workplace today, like SLED and healthcare.
Migrating to MiVoice Business also provides exciting migration strategies that include free software migrations, heavily discounted equipment costs, and subscription based or perpetual payment options.
Software-defined networking (SDN) offers a seamless approach to managing wide-area networks, offers ease of deployment, central manageability reduced costs, and can improve connectivity to branch offices.
Unified communications platform
A unified communications or “UC” platform strives to bundle multifaceted digital communication into a single solution that is hosted onsite.
Provides a central point from which all customer interactions across various channels are supported and managed, offering effective, efficient, and technical support, customer service and sales assistance.
SIP trunks are telephone line trunks delivered over IP using the SIP protocol. Using this standard protocol, telecom service (VoIP) providers connect one or more channels to the customer’s PBX.
Remote and Mobile Communications
Connecting, managing and securing lines of communication via electronic tools that let you correspond with people outside of face-to-face communication. Includes telephone calls, emails, video conferencing, online chats, work operating systems and more.
Voice Over IP (VoIP)
Voice over Internet Protocol, also called IP telephony, includes technology solutions for the delivery of voice communications and multimedia sessions over Internet Protocol networks, such as the Internet.
Once you have selected your business phone system, you need an expert team to prevent issues, maintain uptime and service your investment. Your contracts can include telephone services, remote worker communication tools, SD-WAN/carrier solutions to data products and more.
Cloud-Based Business Phone Systems
Virtualizes every network function and delivers it as a service. It can increase team agility and SaaS application performance for dispersed workforces.
Short for Unified Communications as a Service, this solution combines internet-based phone and messaging into a full-featured communications platform. It offers collaboration tools to work anywhere…across a user’s computer, desk phone, and smartphone.
Cloud Contact Center
Serves as the central point in an enterprise, hosted on an Internet server, from which all outbound and inbound communications are handled. The solution allows for interactions through voice, email, social media and the web from virtually anywhere.
SIP Trunking uses IP to connect a phone call to the Public Switched Telephone Network (PSTN), replacing a traditional “phone trunk” such as an analog line or a Primary Rate Interface (PRI).
Voice Over IP (VoIP):
Voice over Internet Protocol (VoIP) is a proven technology that lets you place phone calls over an internet connection. It includes robust features not available with standard phone services such as auto attendants, call recording, custom caller ID, voicemail to email, and more, allowing your team to work from anywhere.
Remote and Mobile Communications
We help organizations leverage the latest digital tools and applications to keep employees informed, connected, and productive.
Total Care: Telecom maintenance
Our full-service cloud telecommunication experience includes proper testing on LAN/WAN, interview process to department heads, onsite cutover, training, post-cut services and analytics. That is why Affiliated is offering an optional Total Care Service. Typically, there is a one-time project cost and a small ongoing monthly cost.
How we can help
Affiliated Communications creates client-specific business phone systems that drive business flexibility and growth by providing you with:
- (# years) IT and business communications solutions expertise
- Data-drive results from proven solutions methodology
- Highly skilled local resources to support your communications network
- Industry-leading management platforms and processes
- Strategic partnerships with industry-leading technologies to keep costs down
- 24/7 support of your communications environment