Telephone System Services in the Cloud
We provide virtual cloud phone systems through Microsoft Teams, RingCentral, 8×8, Mitel, Clear Cloud and Avaya. Migrating your phone system to the cloud ensures the latest technology is always available and updates are performed with ease.
Microsoft Teams provides all the communication needs of your company through one convenient platform. Make external or internal calls, instant messages, set up calendars and meetings, and more from one central hub. Affiliated can help you integrate Teams into your current systems as well with a variety of integration options to choose from. We supply you with the dial tone necessary for Direct Routing, which allows you to make external calls from the comfort of Teams. This applies to your current Office 365 package with Teams and saves you 50% on all domestic and international calls. Save time and money when you rely on Microsoft Teams and the expert services at Affiliated Communications.
RingCentral provides smooth integration for any business looking to move its communication platforms away from a landline or cloud system. The company provides enterprise-grade communication. Repetitive tasks are cut to the bare minimum, while convenience is highlighted and improved to reduce stress and needlessly wasted time. Anything from video conferencing to customization is possible with RingCentral. They provide excellent customer service, with a highly responsive contact center to handle any questions or concerns. Whether enterprise or small business, anybody can benefit from their easy-to-manage services.
8×8 is a cloud communication platform and service that gives businesses the voice, video, chat, and contact center they need, all in the cloud. 8×8 cloud solutions transform businesses through superior customer and employee communication experiences. 8×8 uses one system of engagement for voice, video, chat, and contact center, simplifying the communication process for businesses and giving them a centralized hub to work through. One system also means communication is faster and smarter, since there aren’t multiple facets to manage. Aside from these communication methods, 8×8 also offers global consulting, implementation support, and local expertise services so clients always have answers. Communication doesn’t need to be difficult if 8×8 is used. Their methods simplify the process for everyone involved and cover every angle of the communication needs a company might have. If a business needs help understanding their communication services or needs a new unified service to streamline their process, 8×8 has the right communication solutions for any occasion.
Mitel is a communication company with 45 years of experience in giving businesses seamless communication and collaboration. Their focus on innovation stands at the forefront of their services, providing companies with an excellent cloud communications partner to help navigate the hurdles of modern business interaction and collaboration. Mitel focuses on the needs of the customer, tailoring their services to work seamlessly with those already established. Whether your company is looking for next-generation applications, call center services with a focus on customer experience, cloud migration aid, or on-site communication strategy advising, Mitel can give you seamless solutions for anything you might need in cloud communication. Businesses can simplify the way they talk, share, and meet by using Mitel as their communication and interaction hub. If a company needs to move its communication to the cloud, use a contact center to better engage clients, or blend technologies to maximize on-site benefits, Mitel is the perfect solution.
Since 1984, Affiliated Communications has been providing high quality telephony services for enterprise customers with thousands of phones and multiple locations, small customers with only a few phones at one location, and customers with a wide variety of requirements in between. Our solutions and personnel are dedicated to helping customers shorten time-to-market while achieving a competitive advantage in their unique market segment. We bring together experienced professionals, partners, programmers and technicians to assist our customers so that they can improve their business performance. Our combination of the latest technology solutions, technical expertise, and professional project management is second to none.
Avaya is a digital transformation company, giving businesses the means to transition to seamless communication. Specializing in on-site, cloud, and hybrid solutions, Avaya is able to give companies the communication methods and technology they need for greater success. Avaya provides customer experience centers for clients to share ideas, challenges, and strategies. Once shared, Avaya creates a personalized, hands-on solution demo catered to the business and its goals. Avaya also has incredibly diverse supplier alliances to create global communication experiences for all their customers. They also protect their clients with state-of-the-art products, services, and sales practices so everyone wins. Client safety and satisfaction are the pillars of Avaya’s services, fueling their drive to provide clients with the communication methods they need and deserve. Whether a client needs unified communications, cloud communications, or contact center services for any size business, Avaya has the right solutions.
Any UCaaS can be implemented in an OpEx model rather than a CapEx model. Customers are covered under warranty for the duration of service without incurring additional maintenance fees, and your business communications become future proof. As new technologies become available, you can upgrade at any time.