Affiliated Blog business woman sitting at office desk and talking on cell phone

VoIP phone systems can enhance communication and collaboration across several working environments cost-effectively. 

The days of traditional landlines are quickly vanishing. In today’s age, voice over internet protocol (VoIP) technology reigns as the supreme phone solution for a variety of businesses. Simply put, VoIP is an alternative system that allows you to place and receive calls without all the messy hardwiring. As long as you have strong internet support, you’ll be able to communicate more efficiently and effectively from virtually anywhere. 

In this blog, you’ll learn how to use a VoIP system to enhance your business. 

Business VoIP 101

As an experienced telecommunications provider, we’ve become proficient with every aspect of VoIP technology. We’ve broken down everything you need to know about these types of multi-line solutions:

How Does VoIP Work?

Users are able to bypass traditional phone services by connecting to the internet. But, like any traditional business phone system, all you need to do is dial and place your call. The only difference is that VoIP calls transform voice signals into digital data, and those data are transmitted to a recipient’s network. Since you don’t have to use telephone signals, you’ll be able to get in touch with other users at a much faster pace. Plus, your phone system will never go down because too many calls are being made. 

What’s My Best Option—Hosted PBX or Premise PBX?

There are two primary types of VoIP services. Users can either get the support they need by working with a professional VoIP provider, or they can manage their own system onsite. If you choose to adopt option two, you’ll need a hosted PBX system. Partnering with a VoIP provider is typically less expensive, which makes it ideal for small and growing businesses. On the flip side, an onsite PBX is probably a better fit for larger businesses that want more granular control of their business phone systems.

What Technology Do I Need?

Only two pieces of equipment truly matter when converting to VoIP. First, you’ll need a reliable broadband internet connection. Most IP systems are strong enough to accommodate their entire workforce, even if multiple users need to access the VoIP system simultaneously. In addition to a stable internet source, you’ll need a telephone platform with VoIP-enabled integration. You can purchase both of these resources in a bundle if you choose UCaaS. 

Who Should Use VoIP? 

VoIP phone systems are practically universal. As long as your business has access to the internet, you’ll be able to take advantage of VoIP-enabled technology. VoIP solutions for small businesses are ideal for long-distance communication, and are a cost-effective way for your employees to connect with clients and partners not only across the country, but throughout the world. They can do this through regular voice calls or take advantage of desktop-sharing and video capabilities. 

What Features Can I Get?

A VoIP system is more than just a phone service—it’s a high-quality utility system that supplements every aspect of business communication. In addition to international calling and video conferencing features, users will be able to give their businesses an edge by taking advantage of these benefits: 

  • HD voice quality
  • Unlimited calling 
  • More efficient communication channels
  • Voicemail with email notifications 
  • Remote capabilities
  • Multi-party conferencing chats
  • Strong caller ID functions
  • Auto attendant support systems

Stay Ahead of the Curve With Affiliated Communications

At Affiliated Communications, we work tirelessly to implement and support businesses with the technology that fuels their growth. We offer extensive business phone services at an affordable price. Whether it’s a UCaaS solution or unified communications, you can count on us to help set your business up for success. 

Contact us to set up a free consultation with one of our certified technicians.