There are several telecommunication platforms that can elevate any business of any size. Make sure that your company has the right tools.
Finding the right phone system to support your business is no walk in the park. It’s not like the old days when all you needed to do was go to the store and purchase a landline unit. Today’s phone systems are sophisticated and come equipped with a wide variety of features. Frankly, not every company will benefit from the same features so that’s why it’s important for business owners to prioritize what they need out of a business phone system.
Luckily there is a way to make your purchasing decision a little bit easier. This blog will not only educate you about the most popular forms of business telecom technology, but it will also help you identify what your business truly needs out of its phone system.
Business Phone Systems—The Big Two
When it comes to communication in the workplace, there are several boxes that need to be checked. No matter how big or small your workforce is, your business will always benefit from a solution that is efficient, fast-paced, and easy to use.
When shopping around for a new phone system for your business, you’ll want to focus on one of these two great solutions:
Unified Communications as a Service (UCaaS)
UCaaS is the perfect solution for small businesses that are looking to scale quickly and not spend a lot of money up front. This multi-line solution is not your traditional type of telephone system. UCaaS phones connect seamlessly through the support of your internet service. As long as you have a stable internet connection, you’ll be able to capitalize on a plethora of unique features like virtual reception support, computer integration, call conversion channels, and so much more. Today, UCaaS is rapidly growing as one of the most popular phone solutions for businesses and consumers everywhere. By choosing a small business phone system like UCaaS, you’ll be sure to give your company an edge.
On-Premise Unified Communications (UC)
In a way, unified communication is an extension of UCaaS technology. The only difference is that UC is hosted on site. For larger businesses that want more granular control of their phone system, UC is your best option. This multi-line solution is the ideal phone system for in-house communication. Not only will you be able to make long-distance phone calls more efficiently, but you’ll also have access to a wide range of features that improve workplace collaboration. With a UC phone system, you’ll be able to ping several users simultaneously, while also having the alternative to instant message them. The bottom line is that UC brings variety and productivity to practically any type of modern office environment.
Two important subcategories of UC you should know about are private branch exchange and key systems unit.
Private Branch Exchange (PBX) subcategory of UC
A PBX system is great for larger businesses and corporations. With PBX, organizations will be able to take advantage of the most advanced and flexible features in the telecom industry. There are two forms of PBX solutions: on-site or private cloud. If you choose an on-site solution, you are bringing full control of the phone system to your internal IT team. Private cloud PBX systems are monitored and managed by your telecom provider. Either way, each solution will have to be installed by the telecom provider regardless. Once the installation is complete, you’ll be able to program your PBX equipment to integrate with various network configurations.
Key Systems Unit (KSU) subcategory of UC
A KSU is best for start-up businesses that only have 5-40 employees. This is a basic system that’s equipped with essential features that you need to perform your day-to-day responsibilities. KSU technology is a little more complex than other multi-line solutions. You won’t be able to just plug it in and be ready to go. Businesses that want to adopt this solution must have their telecom provider tackle the installation. The good news though is that newer versions of KSU technology are just as advanced as even the best line of PBX phone systems.
Fulfill Your Business’s Needs—Contact Affiliated Communications
The experts at Affiliated Communications are much more than just telecom providers. We are full-service problem solvers that are passionate about providing valuable customer service. When you need to decide on a phone system, we’ll be there to make the process a lot easier. We customize every service to meet the unique needs of your organization.
Not sure which phone system is right for your business? Whether it’s UC, UCaaS, PBX, or KSU, you can always count on our team to help steer you in the right direction. If you want to take advantage of an affordable phone system with the most advanced features, then contact us today and schedule a free consultation with one of our experts.