Start the New Year Right: Consolidate Tech Invoice Management With One Bill
One BillAffiliated Communications simplifies the way businesses handle invoicing with the One Bill Program. Eliminate the inefficiencies of managing multiple vendor bills and tracking payments across scattered systems. With a single, consolidated invoice,…
4 Reasons You Need Commercial Phone Systems Maintenance
Support/AdviceA commonly overlooked aspect of office maintenance is the phone system. Using maintenance services can ensure it functions properly at all times.
The Ideal Customer Workflow
Support/AdviceThe ideal customer service call workflow will not look the same for every business. Limited resources may necessitate longer hold times or highly specialized services may mean that customers need to transfer between agents.
How Long Can Someone Be On Hold Before It Impacts Customer Service?
Support/AdviceHow long will someone stay on hold before they get angry? It's the age old question of customer service and we'll help you debunk the myths.