Tag Archive for: CCaaS solutions

Streamline business expenses with a single merged invoice solution.

Start the New Year Right: Consolidate Tech Invoice Management With One Bill

Affiliated Communications simplifies the way businesses handle invoicing with the One Bill Program. Eliminate the inefficiencies of managing multiple vendor bills and tracking payments across scattered systems. With a single, consolidated invoice,…
On site contact center v. cloud contact center

Contact Centers: On-site vs. Cloud

When it comes to contact centers, you have two choices: onsite or cloud-based. Cloud contact centers (CCaaS) offer the benefits of an onsite and more.
Contact Center Gamification

Using Our Contact Center for Gamification

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If your contact center workforce is disengaged from your business and their jobs, you can use gamification to improve their performance and engagement.