Tag Archive for: Call Center Best Practices

Streamline business expenses with a single merged invoice solution.

Start the New Year Right: Consolidate Tech Invoice Management With One Bill

Affiliated Communications simplifies the way businesses handle invoicing with the One Bill Program. Eliminate the inefficiencies of managing multiple vendor bills and tracking payments across scattered systems. With a single, consolidated invoice,…
Ideal Customer Workflow

The Ideal Customer Workflow

The ideal customer service call workflow will not look the same for every business. Limited resources may necessitate longer hold times or highly specialized services may mean that customers need to transfer between agents.