Blog

Affiliated Blog contact center blog about gamification Communication support call center and customer service help desk

The Ultimate Guide to 8X8 Phone Systems

Affiliated Blog maintenance services technician repairing laptop computer closeup

4 Reasons You Need Commercial Phone System Maintenance

Your phone system is the backbone of your business. It plays a critical role in how your company is able to communicate. However, many organizations don’t take care of their phone systems. As a result, expensive repairs and upgrades are needed…

Affiliated Blog close up soft focus on headset with telephone devices at office desk for customer service support

The Secret to Choosing the Right Business Phone System

When it comes to business telecommunications, two phone systems stand above the rest—Premise-Based Unified Communications (UC (Premise)) and Cloud-Based Unified Communications (UC (Cloud)). Whether you run a small business or a corporate…

Affiliated Blog Disaster Recovery Notepad with disaster plan on a wooden table

How to Craft an Effective Disaster Recovery Plan

Network downtime is a serious issue because disruption can result in significant financial consequences. Since this is the case, it’s imperative to get your network back up and running as soon as possible. An effective disaster recovery plan…