8×8 provides a single UCaaS platform for all applications. A Clean, easy to use, feature rich client on a users pc or mobile phone allows seamless collaboration of video, chat, and third party software application
With 8×8 VoIP, there’s nothing to install and your phone system provider handles all the maintenance and upgrades. 8×8 also provides auto attendants, voicemail, voicemail-to-email, ring groups, mobile apps, collaboration tools, and conference calling. It’s the perfect cloud communications VoIP option for any small or growing business.
Simple, Affordable Support
8×8 phone service is a cloud communications VoIP system that doesn’t need special equipment or wiring. The system runs on a data connection, meaning all you have to do is configure your router and ensure you have the optimal bandwidth to handle the volume of calls you’re expecting to receive. After this, all you need to do is plug your phones into an Ethernet port to start making and receiving calls.
Businesses that are already established can bring their current phone numbers with them at no additional cost. This process can take up to eight days for local numbers or up to five weeks for toll-free numbers. The entire system is run through an online portal, and those in charge, known as Configuration Managers, can log in to the portal to assign employee phone numbers and extensions, set up automated attendants, and create ring groups. This is all done on a self-service basis, so it’s not necessary for an IT team to assist you.
The Benefits of 8×8
8×8 offers many benefits, from call recording and unlimited calling to incredible customer support, but some features stand above the rest. These are just a few of the highlights of using 8×8.
Unified, Seamless Communication
When integrated with a complementary cloud application, your Unified Communication ensures employees are all connected and consistent in every interaction they have with customers. Marketing and sales teams can present cohesive campaigns to customers without crossing wires or making misinformed mistakes. Employees have one phone number across all devices. If you’ve ever been on the receiving end of a conference call and gotten simultaneous, but confusing, campaign messages, 8×8 is the perfect solution to clear up any misunderstandings before they begin.
Reduced Office Footprint
An open office isolates employees, counter to what you might believe. It’s harder to focus on everyday tasks when in an open office setting, leading to lower productivity and potentially more interpersonal problems. Companies that use 8×8 can set up varied workstations instead of assigned desks, optimizing their office space for when employees need to meet in person. 8×8 is ideal for a distributed workforce, enabling teams to schedule video chats for meetings, quick collaboration, instant messaging, or ad hoc calls. With 8×8, you can easily see when people are available and when they aren’t.
Security and Compliance
Businesses that contract separate companies for VoIP are placing their communications in someone else’s hands, increasing the risk of security and data privacy vulnerabilities. Regulated industries require evidence that cloud services are certified against regulatory standards, and 8×8 can help by consolidating security safeguards and compliance certifications. We provide you the peace of mind that your business will always be compliant in case of an audit. These certifications can be shared with customers to build trust and demonstrate their data is in safe hands.
Whether yours is a small business looking to grow or an already established business, the 8×8 VoIP system has plenty of uses. To grow your company and keep communication as a successful, key focus, Affiliated Communication and 8×8 are your best bet for a brighter future, so contact Affiliated today.