Contact Centers: On-site vs. CloudCCaaS When it comes to contact centers, you have two choices: onsite or cloud-based. Cloud contact centers (CCaaS) offer the benefits of an onsite and more. https://www.affiliatedcom.com/wp-content/uploads/2019/08/Affiliated-Blog_On-site-contact-center-v.-cloud-contact-center-Programming-land.-Doubtful-energetic-two-colleagues-worki.jpg 600 800 Lindsey Carter https://www.affiliatedcom.com/wp-content/uploads/2019/01/Affiliated-Communications-logo.png Lindsey Carter2019-09-06 06:00:152022-07-04 12:07:26Contact Centers: On-site vs. Cloud