Entries by kkoski


The Secret to Choosing the Right Business Phone System

When it comes to business telecommunications, two phone systems stand above the rest—Premise-Based Unified Communications (UC (Premise)) and Cloud-Based Unified Communications (UC (Cloud)). Whether you run a small business or a corporate empire, a reliable phone system is one of the most important tools your company can have. Although traditional landlines once dominated the business […]

Business Telephone Systems—Choosing the Best Type

There are several telecommunication platforms that can elevate any business of any size. Make sure that your company has the right tools.   Finding the right phone system to support your business is no walk in the park. It’s not like the old days when all you needed to do was go to the store and […]


The Ideal Customer Workflow

Despite advancements in customer service including social media service accounts, email, and instant messaging, the vast majority of customer service is still handled over the phone. Whether customers are contacting you to make a purchase or to make a complaint, the way that you respond to them can have a huge impact on their overall […]

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Picking A Cloud Partner

Have you considered moving your business communication systems to the cloud? If you are a growing organization looking to simplify your business communication systems, moving to the cloud is a great decision. Migrating your business-critical applications to the cloud allows your organization to scale quickly, reduce costs, and provide a better user experience for your […]