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Data Services

Affiliated is a full service communications company. In addition to our Nortel voice services we offer a range of data services. Affiliated maintains Nortel data certified engineers on staff. As a premier partner, Affiliated has full access to Nortel engineers and often team with Nortel in designing IP based data networks. Affiliated offers the following data services:

Engineering and Design
Network design based on your company’s needs and plans for future growth, using proven equipment from leading manufacturers.
Network Analysis
Testing of the live network to locate possible bottlenecks and determine if it is ready for demanding applications such as VoIP and video streaming with tools that actually load the network with traffic.
Installation
Project management, certified technicians, and post-install testing to ensure installations go smoothly
Troubleshooting
If something goes wrong, we have the technical services, tools and inventory to locate and fix the problem.
Ongoing Service Changes
Local or remote service changes, cost effectively priced to make your network changes easy
Network Monitoring Services
Monitoring of critical points and services on your network with pager, phone, or email alerting and constant access to statistics, traffic trends, current network status, and past network events. Periodic traffic analysis can identify problem areas before they actually cause aserious issue.
Training
Manufacturer training, certification, and on-site training providing your network administrators with the knowledge they need to effectively maintain the network
Relocation Services
Corporate relocations are commonplace, and we provide a full range of services, project management, certified technical personnel, new products or upgrades, technical training, and post-cut services

Maintenance and Warranty Contracts – Affliated’s maintenance programs include the following:
• Direct Nortel phone support
• Equipment replacement options
• Software updates.
• On-hand local inventories
• On-site or remote diagnostic services
• Multiple support options available to match your company’s specific needs or goals
• Discounted competitive billable rate
• Discounted multi-year and multi-site contracts are available

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